All of the staff at Bay Cities Animal Hospital appreciate the support we have received from our loyal clients over the years.  If you have a story about your experience at Bay Cities that you would like to share on this website, please email us at baycitiesanimalhospital@cogeco.net

Here are some remarks from our clients:   

They say small wonders come in all shapes and sizes.  For the past 30 years we have been lucky enough to live with two such furry wonders.  First there was Zippers, for almost 16 years - a serene Cairn Terrier mix and ballet dancer who pranced lightly on her feet and loved to cadge sugar snap peas as we worked in the vegetable garden.  Then came our Westie, Beardsley, for 14 1/2 years - a fluffy ball of curiosity and neighbourhood mascot who strutted forward happily to meet all newcomers on his daily jaunts.  These two were a joy to share the world with and were fortunate enough to have had kind and supportive medical backup from all the staff at Bay Cities. 

Over both their life spans, the Bay Cities group helped us through yearly check-ups and some touchy situations in a very understanding and informative fashion.  We learned much from the knowledge they imparted.  When further specialized contacts (such as the wonderful crew at Mississauga Oakville Veterinary Emergency Hospital) were required, they clarified the needs and paved the way for us to get there.  The teamwork amongst all involved was amazing and much appreciated.

As we get ready for our next furry adoption, with the tacit guidance of Zippers and Beardsley, we are looking forward to ongoing contacts with all the Bay Cities staff, knowing that our "family" will be in good hands!

Sincerely, P. & I. Ellman  Ellman.bmp



Your wonderful care and compassion made us look forward to our visits to Bay Cities.  You were always willing to listen to all our concerns.  We never got the feeling we were being rushed out of the office.  You were incredibly kind and gentle with Brewster and Boo was very comfortable with you.  Dr. Burtis, you are a wonderfuul doctor and just as or more importantly a wonderful, kind person. 

Thanks again, J. & P. Brunet

I would like to express my heartfelt thanks to Dr. Burtis, Dr. Winslow, Dr. Fox, and your staff for your professionalism and caring manner which you have shown to us and our various animals.  Your kindness and thoughtfulness is truly appreciated.

Best regards, R. Clarke

With much gratitude and thanks for taking such great care of my dogs over the years.  When you have dealt with the best it's hard to deal with the rest and you are certainly the best.

Keith, Rhonda and Spunky

We would like to thank you for all your help, support and advice in taking care of Charlie during his almost 15 years.  We could not have done it without you and we are sure that his long life was in part due to your care.  Thanks for fullfilling all our requests. 

Best regards, B. & L. Kaufman