Bay Cities ePetRecords - Your resource for online appointment requests, prescription refills, food orders, and access to your pet's medical information.  Customize your pet's ePetRecord by uploading your own photo.

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Here are a few additional benefits:

My Clinic - Contact the clinic via ePetRecords, even after hours, for appointment request, medication refill request, food orders request, or to ask a general question. We will be notified immediately of your request. Imagine how much time this can save you!

Alerts- Allows you to better manage your pet’s important medication doses by setting up email alerts. These alerts will signal it is time for your pet’s next dose and how many are remaining.

Updater- Update any contact information as well as your pet’s birthday and we will be notified immediately of these changes.

Reminders - An email reminder will be sent to you 30 days prior to any upcoming vaccines and/or examinations due dates. Your pet’s health and care is important to us, which is why we want your pet to stay current with examinations and preventative care.

How Do I Get Started?

An ePetRecords serial number will be assigned to each of your pets, allowing you to access the above features. You will also be provided with a wallet card containing your pet’s serial number and first time login instructions. After receiving your serial number you can visit ePetRecords.com and set-up your profile.

How Can I Get A Wallet Card?

It’s easy. Just call us at 905-639-5414 or stop by. If you have an upcoming appointment we will assign a card to your pet at check-out. If you do not have an upcoming appointment we can provide you with a serial number over the phone and mail your card to you.

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